If you are not satisfied with the response you receive or the solution suggested to you, you can appeal within one (1) year from the date of filing the complaint to Praxia bank, to the Hellenic Financial Ombudsman (1 Massalias street, 106 80 ATHENS – P.B. 9166, 100 32 ATHENS, Tel .: 10440, 210 337 6700, Fax: 210 323 8821, E-mail: firstname.lastname@example.org, www.hobis.gr).
The Hellenic Financial Ombudsman – Nonprofit Alternative Dispute Resolution Organisation (HFO – ADRO former HOBIS) is a specialized Alternative Dispute Resolution (ADR) entity, registered in the Register of ADR entities of the General Secretariat for Trade and Consumer Protection of the Ministry of Economy and Development.
We hope you have found all the information you need on this issue. However, if you need further clarification, you can contact us through the channels of communication mentioned above.